{"id":606,"date":"2020-06-08T15:05:17","date_gmt":"2020-06-08T13:05:17","guid":{"rendered":"https:\/\/trixie-io.imv.de\/?page_id=606"},"modified":"2022-12-23T15:27:06","modified_gmt":"2022-12-23T14:27:06","slug":"kundenservice","status":"publish","type":"page","link":"https:\/\/trixie-io.imv.de\/de\/unser-serviceplus\/kundenservice\/","title":{"rendered":"Kundenservice"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload stage-small\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:180px;--awb-padding-bottom:80px;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/trixie-io.imv.de\/wp-content\/uploads\/2020\/08\/hg_titel_frau-bildschirme.jpg\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one yellow-arrow\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:1.36;\">Kundenservice<\/h1><\/div><nav class=\"fusion-breadcrumbs awb-yoast-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-breadcrumb-sep:&#039;|&#039;;\" aria-label=\"Breadcrumb\"><ol class=\"awb-breadcrumb-list\"><li class=\"fusion-breadcrumb-item awb-breadcrumb-sep awb-home\" ><a href=\"https:\/\/trixie-io.imv.de\/de\/\" class=\"fusion-breadcrumb-link\"><span >Home<\/span><\/a><\/li><\/ol><\/nav><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling pull-up mobile-fullwidth\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:rgba(226,229,227,0);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_5_6 5_6 fusion-five-sixth fusion-column-first col-padding white\" style=\"--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;width:83.333333333333%;width:calc(83.333333333333% - ( ( 4% ) * 0.83333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-two yellow-underline-short\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:38;line-height:1.35;\">Wir lassen Sie nicht allein<\/h2><\/div><div class=\"fusion-text fusion-text-1\"><p>T\u00e4glich nutzen viele tausend Autofahrer unsere Parkeinrichtungen. Da kommt es manchmal vor, dass Fragen auftauchen oder Probleme gel\u00f6st werden m\u00fcssen. Solche Anliegen m\u00fcssen meist unmittelbar vor Ort gekl\u00e4rt werden. Darum sind unsere Parkeinrichtungen auf unsere rund um die Uhr besetzte Steuerleitzentrale aufgeschaltet. Dessen Mitarbeiter k\u00f6nnen die komplette Technik der Objekte aus der Ferne steuern. Erreichbar sind sie f\u00fcr die Kunden vor Ort ganz einfach per Rufknopf, der an Kassenautomaten, aber auch an den Schrankenanlagen an Ein- und Ausfahrt oder in Aufz\u00fcgen installiert ist.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns pull-up\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:rgba(226,229,227,0);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_5 1_5 fusion-one-fifth fusion-column-first fusion-no-small-visibility\" style=\"--awb-bg-size:cover;width:20%;width:calc(20% - ( ( 4% ) * 0.2 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_4_5 4_5 fusion-four-fifth fusion-column-last\" style=\"--awb-bg-size:cover;width:80%;width:calc(80% - ( ( 4% ) * 0.8 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-3 fusion-columns-total-3 fusion-content-boxes-1 content-boxes-icon-with-title content-left text-pos-bottom align-center fusion-delayed-animation\" style=\"--awb-hover-accent-color:#ffdc00;--awb-circle-hover-accent-color:transparent;\" data-animation-delay=\"250\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:#003871;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper-background link-area-link-icon content-icon-wrapper-yes icon-hover-animation-none fusion-animated\" data-animationType=\"fadeInRight\" data-animationDuration=\"2.5\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\" style=\"-webkit-animation-duration: 250ms;animation-duration: 250ms;\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 80px;line-height:normal;font-size:80px;\" aria-hidden=\"true\" class=\"fontawesome-icon icon-kundenservicecenter circle-no\"><\/i><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>24\/7-besetzte Steuerleitzentrale<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:#003871;--awb-iconcolor:#ffffff;\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover \"><div class=\"col content-box-wrapper content-wrapper-background link-area-link-icon content-icon-wrapper-yes icon-hover-animation-none fusion-animated\" data-animationType=\"fadeInRight\" data-animationDuration=\"2.5\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\" style=\"-webkit-animation-duration: 250ms;animation-duration: 250ms;\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 80px;line-height:normal;font-size:80px;\" aria-hidden=\"true\" class=\"fontawesome-icon icon-rufknopf circle-no\"><\/i><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>Rufkn\u00f6pfe in allen Park\u00adein\u00adrichtungen<\/p>\n<\/div><\/div><\/div><div style=\"--awb-backgroundcolor:#003871;\" class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper-background link-area-link-icon content-icon-wrapper-yes icon-hover-animation-none fusion-animated\" data-animationType=\"fadeInRight\" data-animationDuration=\"2.5\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\" style=\"-webkit-animation-duration: 250ms;animation-duration: 250ms;\"><span ><i style=\"background-color:transparent;border-color:transparent;height:auto;width: 80px;line-height:normal;font-size:80px;\" aria-hidden=\"true\" class=\"fontawesome-icon icon-geloest circle-no\"><\/i><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">\n<p>&gt; 95% der Anfragen werden sofort gel\u00f6st<\/p>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling white-out-left mobile-fullwidth\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:80px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_5_6 5_6 fusion-five-sixth fusion-column-first col-padding\" style=\"--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;width:83.333333333333%;width:calc(83.333333333333% - ( ( 4% ) * 0.83333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two yellow-underline-short\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:38;line-height:1.35;\">Kunden\u00adservice auf allen Kan\u00e4len<\/h2><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_4_5 4_5 fusion-four-fifth fusion-column-first\" style=\"--awb-bg-size:cover;width:80%;width:calc(80% - ( ( 4% ) * 0.8 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><p>Ob auf Knopfdruck oder per Mausklick \u2013 unsere Servicemitarbeiter sind \u00fcber s\u00e4mtliche Kommunikations\u00adkan\u00e4le erreichbar. Sie bearbeiten s\u00e4mtliche Kundenanliegen, die uns zum Beispiel per Telefon, Chat oder \u00fcber unsere Social-Media-Auftritte wie Facebook erreichen.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_5 1_5 fusion-one-fifth fusion-column-last\" style=\"--awb-bg-size:cover;width:20%;width:calc(20% - ( ( 4% ) * 0.2 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--link_hover_color: var(--awb-color4);--link_color: var(--awb-color1);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/trixie-io.imv.de\/wp-content\/uploads\/2020\/08\/hg_titel_frau-mann-im-parkhaus.jpg\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_2 1_2 fusion-one-half fusion-column-last col-nested-padding\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two yellow-arrow text-color-white\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:38;line-height:1.35;\">Noch mehr Service<\/h2><\/div><div class=\"fusion-text fusion-text-3 text-color-white\"><p>zu allen unseren Serviceplus-Angeboten<\/p>\n<\/div><div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-scheme-5 fusion-button-scheme-5 button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ffffff;--button_border_color:#ffffff;--button_accent_hover_color:#003871;--button_border_hover_color:#ffffff;--button_gradient_top_color:rgba(255,220,0,0);--button_gradient_bottom_color:rgba(255,220,0,0);--button_gradient_top_color_hover:#ffdc00;--button_gradient_bottom_color_hover:#ffdc00;\" target=\"_self\" title=\"Weitere Informationen zu unseren individuellen Serviceangeboten\" aria-label=\"Weitere Informationen zu unseren individuellen Serviceangeboten\" href=\"https:\/\/trixie-io.imv.de\/unser-serviceplus\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">zu unserer Serviceplus-\u00dcbersicht<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":14,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-606","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kundenservice auf allen Kan\u00e4len<\/title>\n<meta name=\"description\" content=\"Bei Fragen oder Problemen ist unser KundenServiceCenter rund um die Uhr f\u00fcr Parkkunden unserer Parkeinrichtungen da.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trixie-io.imv.de\/de\/unser-serviceplus\/kundenservice\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta 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